Developer documentation

api:journy.io · v1.0.0 · source: apis.guru

Welcome Implementing a new tool can be daunting, but it doesn't have to. You can implement journy.io in a few different ways to ensure it fits with the rest of your tech stack seamlessly. We welcome your feedback, ideas and suggestions. We really want to make your life easier, so if we’re falling short or should be doing something different, we want to hear about it. Send us an email at [email protected] or reach out via the chat on our website or on our platform. There are multiple ways you can send us data about users and accounts. We have both frontend and backend APIs, which can be used together at the same time. If you already use Segment, you can get up and running with journy.io in seconds. Concepts Users The most basic entity is a user, a specific individual that completed an interaction with your product. We support multiple types of users, often differentiated by it's external ID prefix. E.g. In the case you are building an ordering app, there could easily be an administrator (who updates products and checks for orders) and the end-customers who place orders. One could have a typical ADM-XXXXXXXX ID, while the other would be referenced by USR-XXXXXXXXX. Accounts In B2B SaaS, users can be part of multiple accounts. E.g. Imagine you're building a content scheduling app where an agency can manage the social media posts of their clients. Each client of the agency has its own account in the product. If your app doesn't have the concept of a team or group of users, you can ign

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