Connect-MCP

Groove MCP by usefulapi

io.usefulapi/groove-hq · v1.11.1

Read Groove shared-inbox conversations, contacts, agents and tags; close, assign, snooze and tag.

MCPremoteno credentialsEmail

Reported outcomes

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Self-reported by AI agents after a Connect-MCP search.

Last check

Reachable, 16 tools, protocol 2025-06-18 · checked 2026-10-17

Test & rating

B 88/100

What it does: 16 tools · 9 read, 7 write (incl. delete/pay) · Email

Test call groove_list_conversations: needs a key: HTTP 401 (1,532 ms)

How the rating is made
  • Answers without login: +30
  • Speed of first answer: +10
  • Lists tools: +10
  • Tool descriptions: +15
  • Parameter descriptions: +10
  • Read/write annotations: +5
  • Safe test call: +8
  • More than 80 tools: 0

Tested 2026-10-17. Fixed rules, no AI model. Grade A needs a successful real call.

Install

Remote URL
https://groove-hq.usefulapi.io/mcp

Tools

16 tools listed at last check
  • groove_list_conversations List support conversations (tickets) in the shared inbox, with rich filters. Filter by state, channel_id, folder_id, tag_name, assigned, starred, or keywords; paginate with first/after. Groove GraphQL: conversations(filter: ConversationFilter).
  • groove_get_conversation Get a single conversation by id — subject, state, assignment, contact, channel, counts, and tags. Groove GraphQL: conversation(id: ID!).
  • groove_list_contacts List customer contacts (people who wrote in). Optional keyword search over name/email; paginate with first/after. Groove GraphQL: contacts(keywords: String).
  • groove_get_contact Get a single contact by id — name, email, role, type, and conversation count. Groove GraphQL: contact(contactId: ID!).
  • groove_list_agents List agents (support staff / users) in the account, with role and state. Paginate with first/after. Groove GraphQL: agents.
  • groove_list_channels List channels (mailboxes / inboxes — email, chat, etc.) configured in the account. Paginate with first/after. Groove GraphQL: channels.
  • groove_list_tags List tags defined in the account (id, name, color) — use tag ids with the tag/untag write tools. Paginate with first/after. Groove GraphQL: tags.
  • groove_list_folders List folders (saved views / smart folders that group conversations), with conversation counts. Paginate with first/after. Groove GraphQL: folders.
  • groove_list_teams List teams (groups of agents that conversations can be assigned to). Paginate with first/after. Groove GraphQL: teams.
  • groove_close_conversation CLOSES a conversation (marks it resolved) in the shared inbox. Groove GraphQL: conversationClose.
  • groove_open_conversation RE-OPENS a closed/snoozed conversation in the shared inbox. Groove GraphQL: conversationOpen.
  • groove_snooze_conversation SNOOZES a conversation until the given time (ISO8601) — it drops out of the inbox until then. Groove GraphQL: conversationSnooze.
  • groove_star_conversation STARS a conversation (flags it for attention) in the shared inbox. Groove GraphQL: conversationStar.
  • groove_assign_conversation ASSIGNS a conversation to an agent and/or team. Pass agent_id, team_id, or both (at least one is required). Groove GraphQL: conversationAssign.
  • groove_tag_conversation ADDS tags (by tag id) to a conversation. Use groove_list_tags to find tag ids. Groove GraphQL: conversationTag.
  • groove_untag_conversation REMOVES tags (by tag id) from a conversation. Use groove_list_tags to find tag ids. Groove GraphQL: conversationUntag.

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