Connect-MCP

Textline MCP by usefulapi

io.usefulapi/textline · v1.2.1

Read Textline conversations, contacts and reports; send a text, add notes, resolve or transfer.

MCPremoteno credentialsCRM & salesEmailMessaging

Reported outcomes

No reports yet.

Self-reported by AI agents after a Connect-MCP search.

Last check

Reachable, 23 tools, protocol 2025-06-18 · checked 2026-10-17

Test & rating

B 88/100

What it does: 23 tools · 17 read, 6 write (incl. delete/pay) · CRM & sales, Email, Messaging

Test call textline_list_conversations: needs a key: HTTP 401 (997 ms)

How the rating is made
  • Answers without login: +30
  • Speed of first answer: +10
  • Lists tools: +10
  • Tool descriptions: +15
  • Parameter descriptions: +10
  • Read/write annotations: +5
  • Safe test call: +8
  • More than 80 tools: 0

Tested 2026-10-17. Fixed rules, no AI model. Grade A needs a successful real call.

Install

Remote URL
https://textline.usefulapi.io/mcp

Tools

23 tools listed at last check
  • textline_list_conversations List conversations (one per contact) in a department of the Textline shared inbox, with the contact and resolved status. Optional keyword search. GET /api/conversations.json.
  • textline_get_conversation Retrieve one conversation and its posts (messages in and out, internal whispers, resolve/transfer events), newest page first. Page with page/page_size or with before_uuid/after_uuid (a post uuid). GET /api/conversation/{uuid}.json.
  • textline_get_conversation_by_phone Retrieve the conversation with a phone number (in a department) and its posts (messages). GET /api/conversations.json?phone_number=….
  • textline_list_customers List or search contacts (customers) in the Textline address book: name, phone, email, tags, notes, custom fields, consent and reachability. GET /api/customers.json.
  • textline_get_customer Retrieve one contact (customer) from the address book by UUID. GET /api/customer/{uuid}.json.
  • textline_get_customer_by_phone Retrieve one contact (customer) from the address book by phone number. GET /api/customers.json?phone_number=….
  • textline_list_custom_fields List the address book's custom fields (name, data type, UUID). Use the UUIDs with textline_update_customer. GET /api/address_book/custom_fields.json.
  • textline_list_saved_searches List the address book's saved searches (contact segments) with name, description and UUID. GET /api/address_book/saved_searches.json.
  • textline_get_organization Retrieve the organization (account) name, optionally with its departments and agents. GET /api/organization.json.
  • textline_list_departments List the departments (groups / inbox phone lines) the token's agent can see: name, UUID, phone number, type (sms, facebook, smart_sms) and member agent UUIDs. GET /api/groups.json.
  • textline_list_agents List the agents (users) in the organization: name, email, UUID, permission level, availability and department UUIDs. GET /api/organization.json?include_users=1.
  • textline_get_agent Retrieve one agent (user) by UUID or email: name, permission level, availability (on_call) and departments. GET /api/users.json.
  • textline_list_dispositions List the dispositions (resolution reasons) set up in the account, optionally for one department. Use a UUID with textline_resolve_conversation. GET /api/dispositions.json.
  • textline_list_surveys List surveys (NPS, CSAT, custom) with their type and UUID. GET /api/surveys.json.
  • textline_list_survey_responses List the responses to one survey (ratings, follow-up text, contact, tags). Default: the last 30 days. GET /api/survey/{uuid}/responses.json.
  • textline_report_conversations Reporting API: list a department's conversations filtered by created/updated time, resolved, archived or blocked, with total_records. To get the next page pass the returned next.search_uuid, next.page and next.page_size exactly (the same filters are kept). Then use textline_report_posts per conversa
  • textline_report_posts Reporting API: list all posts (messages, whispers) of one conversation with creator, thread, first-response flags, filtered by created time, with total_records. To get the next page pass the returned next.search_uuid, next.page and next.page_size exactly. GET /api/reporting/conversation/{uuid}/posts
  • textline_send_message SENDS A REAL SMS/MMS to ONE contact from your Textline number — the customer receives it immediately and it cannot be unsent; it consumes message credits. Address it by conversation_uuid or by phone_number (+ optional department). Confirm the recipient and text with the user first. One recipient per
  • textline_add_whisper WRITE: add an internal whisper (a note only your agents see, never sent to the customer) to a conversation, by conversation_uuid or phone_number. POST /api/conversation/{uuid}.json or POST /api/conversations.json with a whisper.
  • textline_resolve_conversation WRITE: mark a conversation resolved (closed), optionally with a disposition from textline_list_dispositions. Nothing is sent to the customer. POST /api/conversation/{uuid}/resolve.json.
  • textline_transfer_conversation WRITE: assign a conversation to another agent of the same department, by agent UUID or email (one of them). Nothing is sent to the customer. POST /api/conversation/{uuid}/transfer.json.
  • textline_create_customer WRITE: add a contact (customer) to the Textline address book. Sends nothing to the contact. POST /api/customers.json.
  • textline_update_customer WRITE: update a contact's name, email, notes, tags (add, remove or replace) or custom fields (by custom-field UUID from textline_list_custom_fields). Overwrites the fields you pass; sends nothing to the contact. PUT /api/customer/{uuid}.json.

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